Privacy Policy

✅ Privacy Policy 

Effective Date : 27 July  Privecy Policy 

EraOne ("we", "our", "the company") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information while you use our mobile application and services.

1. Information We Collect

We may collect the following types of information:

Personal Details: Name, mobile number, email, address, photo, DOB

KYC Documents, Aadhaar, PAN card, Driving License, etc.

Payment Information: UPI ID, Bank Account (We do not store payment data. All transactions are processed by Razorpay, a PCI-DSS-compliant gateway.)

Device Information: Android ID, IP address, OS version, device model

Usage Data: App clicks, time spent, rewards collected, spin/scratch activity

Location Data: Only if you allow location permission

2. How We Use the Information

Your information is used for:

Service delivery (Recharge, Wallet, Cashback, Pledge, etc.)

KYC verification and fraud prevention

Processing payments through Razorpay

Offering rewards, scratch cards, spin, and referral benefits

Sending important app updates and promotional messages

Customer support and legal compliance

3. Sharing of Information

We do not sell your data. We may share your data only with:

Trusted third parties: Razorpay (payments), Firebase (analytics), AdMob (ads)

Law enforcement authorities, if legally required

4. Data Security

All data is protected using SSL encryption and secure servers

All payments are processed by PCI-DSS compliant Razorpay

We regularly update our systems to prevent unauthorized access

5. Cookies and Analytics

We may use cookies and analytics tools (e.g., Firebase, Google) to improve performance and app experience.

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from them.

7. User Rights

You can request to view, correct, or delete your personal data by contacting us.

8. Policy Updates

This policy may be updated from time to time. Any changes will be posted in the app or on our website with a revised effective date.

9. Third-Party Links

Our app may contain links or redirects to third-party services (like shopping, recharge providers). We are not responsible for their privacy practices.

10. Contact Us

If you have any questions or concerns, contact:

📧 Email: support@eraone.in ( Customer Support )

📱 Phone: +91-9302006685

🌐 Website: https://www.eraone.in